For Parents / Students (A-Level AI Chemistry Assistant)

Question: I am a parent. Is the A-Level AI Chemistry Assistant accurate?
Answer: Our AI is designed to provide highly accurate information and adheres to MOE best practices in teaching. It has been fine-tuned specifically for Singapore's A-Level Chemistry syllabuses, covering both H1 and H2 levels, making it particularly effective in supporting students. Additionally, we have consulted experienced A-Level Chemistry teachers to ensure pedagogical alignment, further enhancing the model’s ability to help students grasp key concepts.

The AI is integrated with external tools that enable it to draw molecules and create simple diagrams (e.g., Daniel cells, Maxwell-Boltzmann distribution curves, and orbital diagrams) according to examination standards. It also has the capability to search the web and YouTube for supplementary materials, including videos and additional resources, to enhance the learning experience.

However, as with any AI, occasional errors may occur. We recommend verifying the information and discussing it with teachers or peers when needed.

For Parents / Students (Finding a Tutor)

Question: I am a parent. Do I need to pay you for finding a tutor?

Answer: No, you do not need to pay us for finding a tutor. Payment is made directly between you and the tutor. 

 Question: I am a parent. Is there a minimum number of lessons we need to commit to?

Answer: We do not require a minimum number of lessons. However, this is subject to your negotiation with the tutor. 

Question: I am a parent. If I am unhappy with the tutor assigned to me, can I request another tutor?

Answer: Yes, you can. However, you are expected to honour the agreement with the tutor for any lessons that have already been conducted. You may also negotiate with the tutor for a free trial lesson to assess compatibility. 

Question: Do you conduct a background check on the tutors you assign?

Answer: Yes, we do. We conduct an initial screening and background check. Tutors are required to provide evidence of their competency, such as educational certificates and transcripts. Current and former MOE teachers are asked to provide proof of their teaching experience. However, if you have further concerns, you are encouraged to ask the assigned tutor for clarification. 

For Tutors

Question: I am a tutor. Do I need to pay you for finding me a student or give you the first month’s fees, or any part thereof?

Answer: No, you do not need to pay us for finding you a student, nor do you need to give us any portion of the tuition fees. Payment is made directly between you and the student or their parents. 

Question: I am a tutor. Must I submit my educational certificates, transcripts, and proof of teaching experience?

Answer: At the time of registration, you do not need to submit any documentation. However, before we assign a student to you, we will require you to provide evidence of your qualifications and experience. We will not share your documents with the student or parent, nor will we retain them in our records.